Frequently Asked Questions
What facilities do The Treehouses have?
Super king size bed
Sofa bed (surcharge of £80 per stay)
Inside shower
They all have an outside copper bath
Willow Warbler has an inside bath as well as an outside bath and shower
Open plan kitchen and sitting room
Microwave combination oven
Electric hob
Fridge with box freezer (with ice tray)
Log burning stove (kindling, logs & matches provided)
Weber BBQ and outside furniture
Welcome pack to include bread, milk, eggs, butter, and jam.
Towels, bath robes & toiletires (handwash, handcream, bodywash, shampoo, conditioner & bubble bath)
Hairdryer, torch, 1st aid kit, hot water bottles & blankets
Games - Banagram, playing cards & Dobble
Picnic Backpack with utensils, cutlery & rugs
Olive oil, sachet of ground coffee, salt, pepper, sugar
Loo roll, washing-up liquid, antibacterial spray, cloths & tea towels
There is NO TV or WiFi in The Treehouses but we have 4G reception for most networks
What facilities doES The BOTHY have?
King size bed
Quirky bunk beds for two
Sofa bed (surcharge of £80 per stay)
Inside shower
Outside copper bath
Open plan kitchen and sitting room
Fridge with box freezer (with ice tray)
Microwave
Oven
Induction hob
Dishwasher (dishwasher tablets provided)
Log burning stove (kindling, logs & matches provided)
Weber BBQ and outside furniture
Welcome pack to include bread, milk, eggs, butter, and jam.
WiFi & Television
Towels, bath robes & toiletires (handwash, handcream, bodywash, shampoo, conditioner & bubble bath)
Hairdryer, torch, 1st aid kit, hot water bottles & blankets
Games - Banagram, playing cards & Dobble
Picnic Backpack with utensils, cutlery & rugs
Olive oil, sachet of ground coffee, salt, pepper, sugar
Loo roll, washing-up liquid, antibacterial spray, cloths & tea towels
can we use the woodland sauna?
Absolutely! You will find the sauna set back in the woodland area between Pipit and Flycatcher Treehouses. The sauna is free to use for Lanrick Treehouse guests, over 17yrs old, on a first come first served basis.
To avoid disappointment, please note that we cannot guarantee that the sauna will be operational during your stay as it will regularly close for maintenance and cleaning.
Please refer to the sauna guidelines on Vamoos or in your Treehouse/Bothy.
Do The Treehouses accept pets?
Unfortunately, we are unable to accept pets at The Treehouses and The Keeper’s Bothy. We have an incredible array of wildlife living amongst The Treehouses and we want to limit the impact we have on them as much as possible.
Is there parking?
There is space for two vehicles (per treehouse) outside of your Treehouses and The Keeper’s Bothy.
Are The Treehouses child friendly?
We are delighted to welcome families and children of all ages to The Treehouses as it is such a magical spot and a special place for families to explore. We would just advise that parents take care to watch their children carefully when on the deck and stairs up to the treehouses, as well as in the wider area, taking particular care when close to the river.
Flycatcher and Willow Warbler are the most child friendly with slightly lower decks. They are also joined by a rope bridge, making them all the more magical and perfect for a bigger family. Each of the Treehouses have double sofa beds which can comfortably sleep two children under the age of twelve.
The Keeper’s Bothy has two bedrooms with lots of space in the open plan living and kitchen area, ideal for families.
What time is check in / check out?
Check in is from 3.30pm and Jules or Erica will be in touch earlier in the day to ask for your arrival time, this way we can ensure everything is perfect. Your Treehouse will be ready and open for you, so please let yourself in and make yourself at home.
Jules or Erica will give you a call around 6pm to ensure you are happy with everything and answer any questions you may have.
Before you arrive, we highly recommend that you watch our welcome video so you can make the most of staying in your Treehouse. If you haven’t received this a week before your stay, please let us know.
Check out is by 11am on your day of departure.
Why haven’t I received a confirmation email?
We send out email confirmations to all guests –if you don’t get one, give us a call as soon as you can.
What shall I do if something isn’t as I expected?
We want to ensure you have the very best experience during your stay with us so if there is anything we can do to make your stay more enjoyable, please do not hesitate to let us know- we are always on hand to do what we can to help.
Can I have guests to visit The Treehouses?
Only the lead guest and the named booking party are allowed to use the property and its facilities and we don’t allow visitors during your stay. The seclusion and exclusivity of The Treehouses is something we do not want to compromise.
Are logs provided?
Yes we will provide everything you need to light a fire and a generous amount of logs to use during your stay.
Is there Wi-Fi?
There is no Wi-Fi available at The Treehouses. We encourage our guests to switch off from technology and enjoy a wilderness experience.
There is WiFi in The Keeper’s Bothy.
can I order food packages after my booking has been made?
Yes, if you wish to order any of the food packages from our local farm shop, please email us at least 2 days before your arrival. The menu can be found here.
Directions
Please note that sat nav does not take you to the correct address, so please follow the directions on our location page.